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Optus Internet cancellation letter

Optus Internet
Attn: Customer Service
1 Lyonpark Rd
Macquarie Park NSW 2113
Australia

9-12-2025, Place of residence


REGISTERED MAIL: Cancellation of Optus Internet subscription

Dear Sir/Madam,

I hereby cancel my subscription with Optus Internet effective immediately upon receipt of this letter.

Personal data:
First Name and Last Name: First Name Last Name

Street Address: Street and House number
Postcode and City: Postcode City

Email: Email

Furthermore, I request the termination of the direct debit authorisation simultaneously.

Additionally, I hereby request, In accordance with Article 17 of the Australian Privacy Principles (APPs), to promptly erase all personal data as defined in Article 4(1) of the General Data Protection Regulation (GDPR), except in cases as specified in Article 17(3) of the GDPR.

I kindly request confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

First Name and Last Name

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4. Cheers! Your subscription's cancelled

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What we can guarantee

How do I cancel Optus Internet ?

How do I cancel my Other subscription with Optus Internet?

Would you like to cancel your Other subscription to Optus Internet? We can do this for you! We will take care of the cancellation by sending a letter of cancellation with all the necessary details to Optus Internet on your behalf. We will do this by sending a registered letter, keeping you informed at every step of the way. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting and receipt. So you have full assurance that your Other subscription is cancelled. Terminating your subscription has never been this easy!

Optus Internet notice period

What is the term of notice for my Other subscription with Optus Internet?

With Optus Internet, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my Other subscription with Optus Internet directly?

Your Other subscription to Optus Internet is cancelable at any time according to the terms of your contract.

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Optus Internet

Website

www.optus.com.au

Address:

Optus Internet
1 Lyonpark Rd
Macquarie Park NSW 2113
Australia

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About Optus Internet

People also ask

If you are considering canceling your Optus Internet service, you have the flexibility to do so at any time through their official website. Optus allows you to terminate your plan without incurring a cancellation fee. However, it is important to settle all outstanding charges and fees, including any additional expenses beyond your plan's coverage, up to the cancellation date. Alternatively, cancellation can also be arranged via Xpendy, although this option may involve some costs.

How to return your fetch set top box to optus. You must return your mighty or mini fetch set top box if you cancel your fetch subscription with optus. You'll also need to return your old mighty or mini set top box if you're upgrading or replacing a faulty box. If you have a gen 2 set top box, we don't need this back.

If you are considering canceling your Optus Internet service, you have the option to do so through their website without incurring a cancellation fee. It's important to settle all outstanding charges, including those beyond your regular plan fees, up to the cancellation date. Additionally, if you prefer to cancel via Xpendy, please note that this option may involve some costs. This way, you have the flexibility to choose the most convenient method for ending your Optus Internet subscription.