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Superloop

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Last month, 17.840+ customers made a successful cancellation using Xpendy.

Superloop cancellation letter

Superloop
Attn: Customer Service
Level 1, 545 Queen St
Brisbane QLD 4000
Australia

14-12-2025, Place of residence


REGISTERED MAIL: Cancellation of Superloop subscription

Dear Sir/Madam,

I hereby cancel my subscription with Superloop effective immediately upon receipt of this letter.

Personal data:
First Name and Last Name: First Name Last Name

Street Address: Street and House number
Postcode and City: Postcode City

Email: Email

Furthermore, I request the termination of the direct debit authorisation simultaneously.

Additionally, I hereby request, In accordance with Article 17 of the Australian Privacy Principles (APPs), to promptly erase all personal data as defined in Article 4(1) of the General Data Protection Regulation (GDPR), except in cases as specified in Article 17(3) of the GDPR.

I kindly request confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

First Name and Last Name

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2. We automatically sign your cancellation letter

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4. Cheers! Your subscription's cancelled

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What we can guarantee

How do I cancel Superloop ?

How do I cancel my Other subscription with Superloop?

Would you like to cancel your Other subscription to Superloop? We can do this for you! We will take care of the cancellation by sending a letter of cancellation with all the necessary details to Superloop on your behalf. We will do this by sending a registered letter, keeping you informed at every step of the way. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting and receipt. So you have full assurance that your Other subscription is cancelled. Terminating your subscription has never been this easy!

Superloop notice period

What is the term of notice for my Other subscription with Superloop?

With Superloop, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my Other subscription with Superloop directly?

Your Other subscription to Superloop is cancelable at any time according to the terms of your contract.

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Superloop

Website

www.superloop.com

Address:

Superloop
Level 1, 545 Queen St
Brisbane QLD 4000
Australia

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About Superloop

People also ask

To cancel your Superloop subscription, you can do so through their website by providing thirty days' written notice, even if you no longer want to use the service during this period. Additionally, cancellation can be processed via Xpendy, but there may be associated costs. It's important to follow the outlined procedure to terminate your Superloop service effectively.

Plan changes or cancellations: superloop's nbn plans are contract-free, allowing you to change your plan or speed tier once per month, effective at the beginning of your next billing cycle.

To cancel your Superloop plan, you can do so easily through their website by providing a written notice at least thirty days in advance, even if you prefer not to use the service during this period. Alternatively, you can also cancel your subscription via Xpendy, but please note that this option might incur some costs. Make sure to follow the guidelines provided by Superloop for a seamless cancellation process.