Frequently Asked Questions
How can I cancel Online Travel Insurance?
Cancelling a Online Travel Insurance subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Online Travel Insurance?
With Online Travel Insurance there is a possible term of notice. This means that after cancelling your subscription with Online Travel Insurance, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Online Travel Insurance in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Online Travel Insurance when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Online Travel Insurance?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Online Travel Insurance?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can I cancel my travel insurance and get a refund?
To cancel your Online Travel Insurance, simply log in to their website and navigate to the cancellation section. If you cancel within the specified money-back guarantee or review period and haven't made a claim or started your trip, you are eligible for a full refund. However, if you cancel after this period, you may not receive a premium refund. Keep in mind that you can also cancel your policy through Xpendy, but this may incur some costs.
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Can we cancel insurance policy online?
To cancel your Online Travel Insurance policy, you can do so directly through their website. Simply navigate to the cancellation section, fill out the required details including your policy information and reason for cancellation. Once submitted, the cancellation process will be initiated. Alternatively, you can also cancel your policy through Xpendy, but keep in mind this may involve some costs. It's essential to follow the guidelines provided by Online Travel Insurance to ensure a smooth cancellation process.
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Does travel insurance cover me if I have to cancel?
When it comes to Online Travel Insurance, canceling your policy can be done through their website. Depending on the policy and the reason for cancellation, you may be eligible for a reimbursement for expenses like accommodation, unused flights, car hire, and excursions that have already been paid for. If you prefer, cancellation can also be arranged through Xpendy, but be aware that this option may involve some costs. Remember to review your policy terms and conditions for more details on the cancellation process.