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OnTopUp

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OnTopUp cancellation letter

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OnTopUp
Attn: Customer Service
Arthur Road St Stephens House
Windsor
SL4 1RU
United Kingdom

20-12-2025, Place of residence


REGISTERED MAIL: Cancellation of OnTopUp subscription

Dear Sir/Madam,

I wish to cancel my subscription with OnTopUp effective immediately upon receipt of this letter.

Personal data:
Name: First name Last name

Address: Street and House number
Postcode + City: Postcode City

Email: Email

Furthermore, I request the termination of the direct debit authorization simultaneously.

Additionally, I hereby request, in accordance with the UK Data Protection Act 2018 (DPA 2018) and the UK GDPR, Article 17, the immediate deletion of all my personal data as defined in Article 4(1) of the UK GDPR, except in cases as outlined in Article 17(3) of the UK GDPR.

I kindly request confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

Name

Discount Code
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Here's how we cancel your subscription

1. Enter your subscription data

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2. We automatically sign your cancellation letter

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3. We'll send your cancellation letter

  • Verified headquarter adressess
  • Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

  • Relax! It’s all handled by us.
  • 100% guarantee policy

What we can guarantee

Real stories from Xpendy users

3.8

Based on 3.899 reviews
Jeanine Cogswell
1 reviews
2 months ago
No longer searching for cancellation requirements or other 'hoop jumping' procedures to stop unwanted and often unrequested subscriptions! Thank you!
Rick Garlington
6 reviews
a month ago
Very easy. No hassle with arguing with merchant salespeople. Will definately use again as needed
Rick Waters
3 reviews
a month ago
This company offers a great service and are quick to respond to customer queries
Carl Meynardie
7 reviews
10 months ago
They were a life saver for me. I was not getting any where cancelling our auto and home policies. Heard about Xpendy and got in touch with them and they had both cancelled right away. Very nice company and they get the job done A.S.A.P. Give them a try.

What people don’t realize is that

Unused subscriptions

85%
Are paying for at least one subscription they don’t use.

No clue

55%
Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%
Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%
Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel OnTopUp
  • Cancel subscriptions in 2 minutes
  • No need to contact customer service
  • Registered mail with track & trace
  • Legally valid cancellation letter
  • Your details filled in automatically
  • Clear and user-friendly process
  • 100% satisfaction guarantee
  • Finding contact details yourself
  • Long wait times with customer service
  • No proof of cancellation
  • Writing and sending the letter on your own
  • Incomplete or invalid cancellation
  • Time-consuming and stressful
  • Unclear cancellation terms
Cancel OnTopUp

Frequently Asked Questions about OnTopUp

Do you want to cancel your Other membership with OnTopUp? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to OnTopUp with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Other membership is cancelled. Cancelling has never been so easy!

With OnTopUp, you can find your notice period in your contract and in the general terms and conditions.

Your Other subscription to OnTopUp is cancelable at any time according to the terms of your contract.

Read more >>

OnTopUp

Website

https://ontopup.com/

Address:

OnTopUp
Arthur Road St Stephens House
Windsor
SL4 1RU
United Kingdom

About OnTopUp

People also ask

If you are looking to cancel your OnTopUp subscription, you can easily do so through their website by logging into your account and following the cancellation instructions provided. However, if you prefer, you can also cancel your subscription via Xpendy, although this may come with some costs. Remember, you have the option to opt-out of receiving information via text message by sending the word "stop" to the five-digit short code from which you have received the messages.

The applications are operated, and the services are provided by, surestream digital ltd t/a on top up ('on top up', 'we' or 'us'). Surestream digital is a company registered in england and wales under number with a registered office at st stephens house, arthur road, windsor, berkshire, england, sl4 1ru, uk.

On top up provides an easy way to purchase topup vouchers and credit for pay as you go mobile phones.