(United States of America) How can I pay for my order at Xpendy?
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(United States of America) How much does it cost to cancel a subscription?
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(United States of America) How much does it cost to download a sample letter?
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How can I contact Xpendy?
Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].
How does it work?
We want to save you all the trouble of cancelling subscriptions. Therefore, instead of cancelling your subscriptions over the phone, you can do it quickly and easily with Xpendy: You click on the service you want to cancel, for instance Basic Fit. Then you fill in your details. These details are automatically filled in in […]
How do I draft a cancellation letter?
When you cancel your subscription with Xpendy, you don’t have to write a cancellation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.
How do I sign my letter?
You must sign the cancellation letter to make the cancellation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancellation letter.
How does the organisation know that the letter is really from me?
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.
How do I cancel my subscription/membership?
Whatever subscription or membership you want to cancel, Xpendy makes it easy! You choose the provider, fill in your details and we will make sure the cancellation letter is prepared and sent. We send the letter by registered mail, so you are insured and can follow the letter with a Track and Trace code.
I am planning to move. How do I cancel my subscriptions quickly and easily?
How nice to hear that you are moving! We wish you good luck. To save some time, you can cancel your subscriptions through us in one go. All we need is your address, e-mail and, in some cases, your customer number, and we will take care of the rest. That way you can get back […]