(Canada) Why is it not possible to download the cancellation letter?
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When you cancel your subscription with Xpendy, you don’t have to write a cancellation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.
It may be that you are unable to download the cancellation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
Yes, we offer a sample letter for cancelling your subscription in English. Also, we have sample letters for the Netherlands, Belgium, France, Germany, Austria, Poland, Turkey, Sweden, Finland, Norway, Denmark, Australia, United Kingdom, United States of America, Ireland, Portugal and Switzerland.
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
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