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Direct Energy

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Direct Energy cancellation letter

Direct Energy
Attn: Customer Service
910 Louisiana Street
Houston TX 77002
United States of America

04-20-2026, Place of residence


CERTIFIED MAIL: Canceling Direct Energy subscription

Dear Sir/Madam,

I hereby cancel my subscription with Direct Energy effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
City + State + ZIP code: City State ZIP code

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

Name

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2. We automatically sign your cancellation letter

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3. We'll send your cancellation letter

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  • Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

  • Relax! We will handle it for you
  • 100% guarantee policy

What we can guarantee

We are independent from and not affiliated with Direct Energy.

Are you still not satisfied with your purchase, despite our extensive services and guarantees?

We offer a money-back guarantee:

within 10 business days, you will automatically receive a refund of the amount paid to your account.
All cancellations are

legally validated and trackable

, and sent to verified addresses — guaranteed to be processed. We don’t charge any additional fees for shipping.

A one-time fee of $14,95 (including taxes) applies to your initial cancellation.

On the confirmation page, you’ll also have the option to subscribe to myXpendy for just $7.95/month, allowing you to cancel unlimited subscriptions anytime.

What people don’t realize is that

Unused subscriptions

85%
Are paying for at least one subscription they don’t use.

No clue

55%
Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%
Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%
Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel  Direct Energy

Cancel subscriptions in 2 minutes

No need to contact customer service

Registered mail with track & trace

Legally valid cancellation letter

Your details filled in automatically

Clear and user-friendly process

100% satisfaction guarantee

  • Finding contact details yourself
  • Long wait times with customer service
  • No proof of cancellation
  • Writing and sending the letter on your own
  • Incomplete or invalid cancellation
  • Time-consuming and stressful
  • Unclear cancellation terms
Cancel  Direct Energy

Frequently Asked Questions about Direct Energy

Do you want to cancel your Energy membership with Direct Energy? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Direct Energy with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Energy membership is cancelled. Cancelling has never been so easy!

With Direct Energy, you can find your notice period in your contract and in the general terms and conditions.

Your Energy subscription to Direct Energy is cancelable at any time according to the terms of your contract.

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Direct Energy

Website

www.directenergy.com

Address:

Direct Energy
910 Louisiana Street
Houston TX 77002
United States of America

About Direct Energy