Frequently Asked Questions
How can I cancel Sumo?
Cancelling a Sumo subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Sumo?
With Sumo there is a possible term of notice. This means that after cancelling your subscription with Sumo, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Sumo in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Sumo when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Sumo?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Sumo?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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How to cancel direct debit Sumo?
To cancel your direct debit with Sumo, you can do so by visiting their website and following the cancellation instructions provided. Ensure to initiate the cancellation at least 4 business days before your next payment date to avoid any additional charges. Alternatively, you can also opt to cancel through Xpendy, but please note that this method may incur some costs. Remember, it's important to manage your subscriptions promptly to prevent any unwanted charges.
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How do I cancel my subscription plan?
If you're looking to cancel your Sumo subscription plan, the most straightforward method is to visit their website and follow the cancellation process outlined there. This typically involves logging into your account, navigating to the subscription settings, and selecting the option to cancel. Keep in mind that canceling through Sumo directly ensures a seamless process tailored to their service. Alternatively, you can use a service like Xpendy to handle the cancellation for you, although this may come with some associated costs.
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How do I cancel my free subscription?
To cancel your free Sumo subscription, you can easily do so through their website. Simply log in to your Sumo account, navigate to your subscription settings, choose the subscription you wish to cancel, and follow the provided instructions. If you prefer, you can also cancel your Sumo subscription via Xpendy, although this option may involve some costs. Just log in to your Xpendy account, locate the subscription tab, select Sumo, and proceed with the cancellation process.
