Frequently Asked Questions
How can I cancel Belong Internet?
Cancelling a Belong Internet subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Belong Internet?
With Belong Internet there is a possible term of notice. This means that after cancelling your subscription with Belong Internet, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Belong Internet in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Belong Internet when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Belong Internet?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Belong Internet?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can I cancel my internet online?
When it comes to canceling Belong Internet, you can do it conveniently through their website. By following the cancellation process on the Belong Internet platform, you can initiate the discontinuation of your service. However, if you prefer to cancel through a different service, like Xpendy, please note that this option might involve certain costs. This is a common practice to ensure that any equipment provided by Belong Internet is returned safely. So, if you are considering canceling your Belong Internet service, be sure to check their website for the cancellation procedure, or explore the option of canceling through Xpendy, being aware of the potential associated costs.
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How do I cancel my internet contract?
To cancel your Belong Internet contract, visit their website and navigate to the cancellation section. Provide the necessary details like your account reference number found in your documents or emails. If you prefer, Xpendy offers a cancellation service for Belong Internet, but keep in mind this might incur some costs. Be sure to follow the outlined steps to successfully cancel your Belong Internet service.
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Does Belong have a cancellation fee?
When you decide to cancel your Belong Internet service, you can easily do so through their website. Belong does not impose any early termination fees; however, if you are paying for your modem or any other charges in monthly instalments, you might have to settle the outstanding balance upon cancellation. Additionally, if you prefer, you can also cancel your Belong service via Xpendy, although this may involve certain costs. To sign up for Belong on the NBN network, you would typically need to provide your personal details, address, and preferred payment method.
