Xpendy is an organisation founded in 2019 that helps consumers cancel their subscriptions. We have one mission: to make your daily life easier so you can quickly get back to doing the really important things. Subscription cancellation is done through a standard letter that the consumer fills in with her name and address – this […]
Under Australian Consumer Law (ACL), consumers have the right to cancel certain service contracts made online, by phone, or in person, within a reasonable time period. While a standard 14-day “cooling-off” period applies to specific agreements — such as unsolicited consumer agreements — this principle also supports fair cancellation options for services like contract termination […]
ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]
ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]
Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]
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