A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.
FAQ Categories: CA
Can I cancel a subscription for free?
Xpendy does not offer free cancelation of subscriptions. However, you can download our example letter and send it yourself. However, you will then have to deal with the shipping costs and the additional time and effort.
How much does it cost to cancel a subscription?
The cost for canceling your subscription(s) is $14.95 including VAT. This is the price for one cancelation.
How can I pay for my order at Xpendy?
Currently, Xpendy accepts payment by credit card, stripe and PayPal.
Can I keep my phone number when switching providers?
It is possible, if you switch from one provider to another, to keep your phone number. However, you need to request this yourself before switching. You can arrange this with your provider; most providers have an online function for this.
Can I cancel my subscription after a price increase?
Of course, you can. Any reason you have to stop your subscription is a valid reason. You can cancel your subscription yourself, but we can also do that for you. All we need from you is your address, e-mail and possibly a customer number; we will arrange the cancelation of your subscription.
How do I cancel subscriptions in case of death?
We are sorry for your loss and wish you a lot of strength during this difficult period. We can imagine that canceling subscriptions is the last thing on your mind right now. We would like to help you so that you do not have to do this all by yourself. All we need from you is your address and any e-mail address or customer number; we will take care of everything for you.
I am going to emigrate. How do I cancel my subscriptions quickly and easily?
When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, e-mail and where necessary your customer number, and we will take care of the rest! We make sure that the cancelation letters are sent by registered mail to the organisations you are a member of. This way you can focus on all other important matters!
If I switch to a different supplier, can I keep my old subscription?
Whether you can switch from one supplier to another depends on the contract you have agreed with your current supplier. Check this carefully before you take any steps, because in some cases you have to pay a cancelation fee when you switch, which is not always advantageous. When you switch, you cannot let your old subscription run over; you have to conclude a new contract. So, you also have to cancel your old subscription. We can help you with this; all we need is your address, e-mail and possibly a customer number, and we will arrange it for you!
Can I take my subscriptions with me to my new address?
In principle you can take all your subscriptions with you to your new address. What is important here is that you change your address. Should you wish to stop a number of subscriptions, then we can arrange this for you without any difficulty!