HCredit Card

I have taken out a discounted subscription for several years. Can I cancel a subscription early?

Of course! You can cancel your contracts whenever you want. What you should consider is a possible termination fee. Chances are that you have concluded a contract for several years so that you got a certain discount on your monthly premium. If you terminate the contract before these years are over – and switch to […]

Is a subscription cancelled by registered letter legally valid?

Termination by registered mail is legally valid under Canadian law, as long as you can prove that the service provider received your cancellation notice. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As […]

Do I receive confirmation of the cancelation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. While we do not provide a Track and Trace code, we want to let you know that it usually takes an average of 6 days for a cancellation letter to be received by a company. We will confirm via email as soon as the letter […]

Can I cancel my subscription by letter?

You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]

What is the term of notice for a subscription?

Most organisations have a term of notice of one month; however, there are also organisations, such as charities, which do not have a term of notice. You do not have to find out for yourself; we have already done that for you! For each organisation, we explain on the termination page what the notice period […]

What is the term of notice for a subscription?

Most organisations have a term of notice of one month; however, there are also organisations, such as charities, which do not have a term of notice. You do not have to find out for yourself; we have already done that for you! For each organisation, we explain on the termination page what the notice period […]

How does the organisation know that the letter is really from me?

To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancelation letter.

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