HCredit Card

How do I cancel subscriptions in case of death?

We are sorry for your loss and wish you a lot of strength during this difficult period. We can imagine that canceling subscriptions is the last thing on your mind right now. We would like to help you so that you do not have to do this all by yourself. All we need from you […]

I am going to emigrate. How do I cancel my subscriptions quickly and easily?

When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, […]

If I switch to a different supplier, can I keep my old subscription?

Whether you can switch from one supplier to another depends on the contract you have agreed with your current supplier. Check this carefully before you take any steps, because in some cases you have to pay a cancelation fee when you switch, which is not always advantageous. When you switch, you cannot let your old […]

I am planning to move. How do I cancel my subscriptions quickly and easily?

How nice to hear that you are moving! We wish you good luck. To save some time, you can cancel your subscriptions through us in one go. All we need is your address, e-mail and, in some cases, your customer number, and we will take care of the rest. That way you can get back […]

Do I receive confirmation of the cancelation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. While we do not provide a Track and Trace code, we want to let you know that it usually takes an average of 6 days for a cancellation letter to be received by a company. We will confirm via email as soon as the letter […]

Can I check the status of my cancelation somewhere?

After you have completed your cancelation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]

How do I cancel my subscription/membership?

Whatever subscription or membership you want to cancel, Xpendy makes it easy! You choose the provider, fill in your details and we will make sure the cancelation letter is prepared and sent. We send the letter by registered mail, so you are insured and can follow the letter with a Track and Trace code.

Why is it not possible to download the cancellation letter?

It may be that you are unable to download the cancelation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].

Am I insured with your company?

We find it important that your cancelation always arrives safely at the organisation. However, we cannot give this guarantee 100%, as we are dependent on the postal service. To offer you extra security, we send the cancelation letters by registered post. A registered shipment is insured up to €50.00 and you will receive a confirmation […]

How can I contact Xpendy?

Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].