(United States of America) Do I get a refund if I cancel a subscription early?
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(United Kingdom) How can I contact Xpendy?
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(United Kingdom) Do I receive confirmation of the cancellation of a subscription?
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(United Kingdom) What are the conditions for cancelling subscriptions?
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(Portugal) Can I still cancel my cancellation letter (right of withdrawal)?
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(United Kingdom) Do I get a refund if I cancel a subscription early?
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How can I contact Xpendy?
Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].
Is Xpendy reliable?
Yes, Xpendy is a trusted service and we offer a 100% satisfaction guarantee. If we’re unable to deliver your cancellation letter, you’ll receive a full refund for that letter. Still have questions? Feel free to contact our support team at [email protected] — we’re happy to help!
Do I receive confirmation of the cancellation of a subscription?
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
What are the conditions for cancelling subscriptions?
The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]