HCredit Card

(United Kingdom) Do I receive confirmation of the cancellation of a subscription?

Not Available

Do I receive confirmation of the cancellation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]

(Australia) Do I receive confirmation of the cancellation of a subscription?

Not Available

(Norge) Retningslinjer for personvern

Not Available

(Denmark) Privalivspolitik

Not Available

General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Our service

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Failed Order 4th Mail

Dear {Name}, Regrettably, we have not received your payment of {price} for cancellation of {service} on {date} at {time} after three payment reminders. This is the final reminder from Xpendy regarding this payment. If the payment is not made by tomorrow at the latest, we are compelled to pass this claim on to a bailiff […]

Failed Order 3rd Mail

Dear {Name}, You ordered a termination letter from Xpendy on {date} at {time} to cancel {service}. To date, however, we have not received payment for [PRICE]. We have reminded you twice before and are now unfortunately forced to charge the previously mentioned €40,- collection charges on top of {price}. PLEASE NOTE: If payment is again […]

Failed Order 2nd Mail

Dear {Name}, Our records have shown that the payment of {price}, for cancellation of {service} on {date} at {time}, has not been made after our first payment reminder. We would like to remind you again that you have entered into a payment obligation with us and that your notice letter was sent by us to […]