(United Kingdom) Am I insured with your company?
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(United Kingdom) Can I check the status of my cancellation somewhere?
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(United Kingdom) Do I receive confirmation of the cancellation of a subscription?
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(United Kingdom) Is a subscription cancelled by letter legally valid?
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How does it work?
We want to save you all the trouble of cancelling subscriptions. Therefore, instead of cancelling your subscriptions over the phone, you can do it quickly and easily with Xpendy: You click on the service you want to cancel, for instance Basic Fit. Then you fill in your details. These details are automatically filled in in […]
How do I sign my letter?
You must sign the cancellation letter to make the cancellation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancellation letter.
How does the organisation know that the letter is really from me?
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.
Am I insured with your company?
We find it important that your cancellation always arrives safely at the organisation. However, we cannot give this guarantee 100%, as we are dependent on the postal service. To offer you extra security, we send the cancellation letters by registered post. A registered shipment is insured up to €50.00 and you will receive a confirmation […]
Can I check the status of my cancellation somewhere?
After you have completed your cancellation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]
Do I receive confirmation of the cancellation of a subscription?
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]