HCredit Card

Do I receive confirmation of the cancellation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]

What are the conditions for cancelling subscriptions?

The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]

What are the differences in how services handle subscription cancellations?

The conditions can vary greatly depending on the type of subscription and the organization you’re subscribed to. For example, some providers have no notice period at all, while others may require up to two months’ notice. We believe it’s important that you’re well-informed. If you have questions about the terms of a specific subscription, we […]

Is a subscription cancelled by letter legally valid?

Termination by letter is legally valid. The only thing you need to be able to prove is that the provider received the cancellation. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As soon […]

Can I still cancel my cancellation letter (right of withdrawal)?

Under Irish law, consumers have a legal right of withdrawal. According to the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, you may cancel a contract concluded online, by phone, or in person (off-premises) within 14 days, without giving any reason. This right applies not only to the purchase of a service but […]

(Australia) How do I draft a cancellation letter?

Not Available

(Australia) Why is it not possible to download the cancellation letter?

Not Available

(Australia) Do you have a sample letter for cancelling your subscription in English?

Not Available

(Australia) Can I check the status of my cancellation somewhere?

Not Available

(Australia) Do I receive confirmation of the cancellation of a subscription?

Not Available