(United Kingdom) Do I receive confirmation of the cancellation of a subscription?
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You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
Termination by letter is legally valid. The only thing you need to be able to prove is that the provider received the cancellation. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As soon […]
Of course, you can cancel your contracts at any time. However, it’s important to be aware of a possible termination fee. If you signed a multi-year contract in exchange for a discount on your monthly payments, ending the contract early — especially if you switch to a competitor — may result in the provider charging […]
Under Irish law, consumers have a legal right of withdrawal. According to the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, you may cancel a contract concluded online, by phone, or in person (off-premises) within 14 days, without giving any reason. This right applies not only to the purchase of a service but […]
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