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ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Dear {Name}, You ordered a termination letter from Xpendy on {date} at {time} to cancel {service}. To date, however, we have not received payment for [PRICE]. We have reminded you twice before and are now unfortunately forced to charge the previously mentioned €40,- collection charges on top of {price}. PLEASE NOTE: If payment is again […]

Dear {username}, Thank you for using our online cancellation service. Your registered letter has been sent today to {servicename}. Track & Trace code {servicename}: {barcode} Click on the barcode to check the status of your shipment. This code will remain available for 90 days. It may take several hours for your letter of notice to […]