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(United Kingdom) What are the conditions for cancelling subscriptions?

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(United Kingdom) What are the differences in how services handle subscription cancellations?

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(United Kingdom) Can I cancel my subscription before the end of the contract, for example?

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(United Kingdom) Can I cancel a subscription for free?

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(United Kingdom) Do I get a refund if I cancel a subscription early?

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Do I receive confirmation of the cancellation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]

Can I take my subscriptions with me to my new address?

You can take all subscriptions with you to your new address. What is important, is that you change your address. Should you wish to cancel a phonenumber or a subscription, then we can arrange this for you without any difficulty!

If I switch to a different supplier, can I keep my old subscription?

Whether you can switch from one supplier to another depends on the contract you have agreed with your current supplier. Check this carefully before you take any steps, because in some cases you have to pay a cancellation fee when you switch, which is not always advantageous. When you switch, you cannot let your old […]

Can I cancel my subscription after a price increase?

Of course, you can. Any reason you have to stop your subscription is a valid reason. You can cancel your subscription yourself, but we can also do that for you. All we need from you is your address, e-mail and possibly a customer number; we will arrange the cancellation of your subscription.

What are the conditions for cancelling subscriptions?

The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]