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General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Privacy Policy

ARTICLE 1 – DEFINITIONS Organization: The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; PDPA: In Singapore, the Personal Data Protection Act 2012 (PDPA) applies. This means that your […]

Can I still cancel my cancellation letter (right of withdrawal)?

The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancellation of a contract. Should you wish to cancel, we ask you to […]

Why cancel by registered letter and not by phone?

These days, cancelling a subscription is not that easy anymore. Organisations make it difficult for you as a consumer by placing obstacles in the way so that many people drop out of the subscription process. Often, after a long telephone queue, you get a sales representative on the line who asks you lots of questions […]