A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.
Xpendy does not offer free cancellation of subscriptions. However, you can download our example letter and send it yourself. However, you will then have to deal with the shipping costs and the additional time and effort.
The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancellation of a contract. Should you wish to cancel, we ask you to […]
This is certainly possible; in principle you can cancel your contracts whenever you want. However, it may be that you have taken out a subscription for a year or several years and have received a premium discount, for example. If you then cancel the subscription earlier, in many cases you will have to pay a […]
Termination by letter is legally valid. The only thing you need to be able to prove is that the provider received the cancellation. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As soon […]
The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]
We are sorry for your loss and wish you a lot of strength during this difficult period. We can imagine that cancelling subscriptions is the last thing on your mind right now. We would like to help you so that you do not have to do this all by yourself. All we need from you […]
After you have completed your cancellation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]
You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]
In principle, you can cancel any subscription whenever you want. However, you do need to take the notice period into account. The notice period can differ per organisation. During the notice period, payments still take place.