We find it important that your cancellation always arrives safely at the organisation. However, we cannot give this guarantee 100%, as we are dependent on the postal service. To offer you extra security, we send the cancellation letters by registered post. A registered shipment is insured up to €50.00 and you will receive a confirmation […]
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.
You must sign the cancellation letter to make the cancellation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancellation letter.
When you cancel your subscription with Xpendy, you don’t have to write a cancellation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.
We want to save you all the trouble of cancelling subscriptions. Therefore, instead of cancelling your subscriptions over the phone, you can do it quickly and easily with Xpendy: You click on the service you want to cancel, for instance Basic Fit. Then you fill in your details. These details are automatically filled in […]
Xpendy is a reliable service and offers a 100% customer satisfaction guarantee. This means that if we’re unable to deliver your cancellation letter, you will receive a full refund of the amount paid for the cancellation letter only. If you have any questions, feel free to reach out to our customer service team at [email protected]. We’re […]
Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].
It’s very important to us that our clients are happy with us. That’s why we love it when you leave us a review. Even if you’re not satisfied, we’ll do everything we can to help you. Are you curious about what others have to say about Xpendy? You can find the reviews on our Review Page
Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon as possible!
What a pity that you have a complaint about our service. We would like to help you and solve your problem. Unfortunately, we cannot be reached by phone, but you can always send us an e-mail. You can reach us at [email protected].