PROBLEM 1
The cancellation button is hidden or impossible to find
Starting a subscription is easy. Finding how to cancel it often isn’t.
Avg. 15 minutes spent searching
(source: Federal Trade Commission (FTC) – “Click-to-Cancel” Staff Report)
We started Xpendy because cancelling subscriptions shouldn’t be this hard.
What should be simple often turns into a frustrating process. Hidden steps, unclear instructions, and rising monthly costs leave people paying for services they no longer use.
We noticed that the subscription economy is changing
People have more subscriptions than ever before and the problems that come with them are growing as well.
PROBLEM 2
Subscriptions you forgot about
Recurring payments can continue for months before you realize they are still active. Many people only notice when reviewing their bank statements.
Average person pays $30/month unknowingly
(source: C+R Research – “Disconnection: The Gap Between Spending and Awareness.”)
PROBLEM 3
Rising monthly costs
Small price increases often go unnoticed. Over time, these recurring charges quietly add up.
Subscription prices up 55% since 2020
(source: Subscribed Institute by Zuora – “Subscription Economy Index (SEI).”)
PROBLEM 4
Life changes make it harder
When people move, change addresses, or emigrate, subscriptions are easily overlooked and difficult to manage across countries or providers.
1 in 4 people move without updating subscriptions
(source: Standard & Poor’s (S&P) Global – Consumer Financial Behavior Studies)
PROBLEM 5
Difficult moments shouldn’t be complicated
In times of loss, managing subscriptions after the passing of a loved one can add unnecessary stress to an already overwhelming situation.
75% feel stressed managing subscriptions alone
(source: Empathy.com – “The Cost of Dying Report” (Annual Edition))
OUR MISSION
Xpendy was founded in 2019 as an European organization
dedicated to helping people cancel their subscriptions and contracts quickly and easily.
We are on a mission to take the stress out of subscription cancellations, whether you’re ending a gym membership, streaming service, insurance policy, or telecom contract.
1,000,000+
Subscriptions terminated
Successfully helped people end subscriptions since 2019.
8,000+
Providers
A large, continually updated database of services we can cancel on your behalf.
0
Struggle during the cancellation process
Enter your details once, we generate, sign, and send your cancellation letter, registered and trackable.
FOR CONSUMERS
Want to cancel a subscription?
We help you generate and send official cancellation letters quickly and correctly.
FOR BUSINESS
Handling cancellations from Xpendy? Let’s make it easier
Work with us to streamline cancellations, reduce friction, and create a better experience for your customers.
