How can I contact Xpendy?

Do you have a question, complaint or feedback? We’d love to hear from you. Unfortunately, we can’t be reached by phone, but you can always send us an e-mail. This can be sent to [email protected].

Can I check the status of my cancellation somewhere?

After you have completed your cancellation and payment, we go to work for you behind the scenes. We print your letter, pack it up and send it to the relevant organisation by registered post. As soon as the letter has been posted, we will send you a confirmation by e-mail. In this e-mail you will […]

If I switch to a different supplier, can I keep my old subscription?

Whether you can switch from one supplier to another depends on the contract you have agreed with your current supplier. Check this carefully before you take any steps, because in some cases you have to pay a cancellation fee when you switch, which is not always advantageous. When you switch, you cannot let your old […]

I am going to emigrate. How do I cancel my subscriptions quickly and easily?

When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, […]

How do I cancel subscriptions in case of death?

We are sorry for your loss and wish you a lot of strength during this difficult period. We can imagine that cancelling subscriptions is the last thing on your mind right now. We would like to help you so that you do not have to do this all by yourself. All we need from you […]

Can I cancel my subscription after a price increase?

Of course, you can. Any reason you have to stop your subscription is a valid reason. You can cancel your subscription yourself, but we can also do that for you. All we need from you is your address, e-mail and possibly a customer number; we will arrange the cancellation of your subscription.

Is a subscription cancelled by letter legally valid?

Termination by letter is legally valid. The only thing you need to be able to prove is that the provider received the cancellation. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As soon […]

Can I still cancel my cancellation letter (right of withdrawal)?

The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancellation of a contract. Should you wish to cancel, we ask you to […]

(Ireland) I have a complaint about this service

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(Ireland) How can I contact Xpendy?

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