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(Portugal) Nosso serviço
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(United States of America) Can I add an organisation myself if it is not listed?
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(United States of America) Why is it not possible to download the cancellation letter?
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(United States of America) Can I add a subscription that has not yet started?
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(United States of America) Do I get a refund if I cancel a subscription early?
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Can I add an organisation myself if it is not listed?
Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon […]
Why is it not possible to download the cancellation letter?
It may be that you are unable to download the cancellation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
Can I add a subscription that has not yet started?
Requesting a subscription works basically the same as buying a product. If you buy an item in a shop, you also have 14 days to cancel it. This also applies to subscriptions. You can cancel your subscription within 14 days at no cost. Any costs incurred will then be refunded to you. We advise you […]
Do I get a refund if I cancel a subscription early?
A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.