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ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]

Need help? Feel free to check if your answer can already be found in our FAQ: Frequently Asked Questions Customer Service: [email protected] Advertising & Partnerships: [email protected] Phone number: Unfortunately Xpendy cannot be reached by phone. However, you can reach our customer service via e-mail: [email protected] XPENDY Nieuwstraat 2 4811WV Breda The Netherlands (no visiting address) […]

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Dear {Name}, Congratulations! Your My Xpendy account has now been successfully created. You can log in using your e-mail address and the following personal password: {password}. My Xpendy login   My Xpendy is free for the first 7 days, after that, it will be renewed automatically at €4.95 per month. How does My Xpendy work? […]

Dear {Name}, On {date} at {time} you cancelled {service} via Xpendy. Unfortunately we see that the payment of {price} has failed or has been withdrawn. We would like to draw your attention to the fact that you have entered into a payment obligation and that your letter of termination has been sent by us (by […]

Dear {username}, Thank you for using our online cancellation service. Your registered termination letter to {servicename} was successfully received on {orderdate}. Track & Trace code {servicename}: {barcode} Click on barcode to view the status of your shipment. This code will remain available for 90 days. What are the next steps? In most cases, you won’t […]