How to Cancel Xbox Cloud Gaming (Game Pass Ultimate)

Many gamers subscribe to Xbox Cloud Gaming (included with Game Pass Ultimate) for on-demand access to console-quality titles across devices. But if you’re shifting away or want to save costs, canceling before the next billing cycle is smart. This guide makes it easy.
Cancel your membership easily via Xpendy

Key Takeaways

• Cancel Xbox Cloud Gaming via the Microsoft Account page or Xbox console/app
• No trial period—Game Pass Ultimate is billed monthly at $14.99/month
• Access continues until the billing period ends after cancellation
• Be aware of auto-renewal—cancel before the renewal date to stop charges
• Cancelling Game Pass Ultimate also removes cloud gaming access and other benefits

About Xbox Cloud Gaming (Game Pass Ultimate)

Xbox Cloud Gaming is part of the Game Pass Ultimate subscription, offering instant streaming of hundreds of games to your Xbox, PC, phone, tablet, or smart TV, powered by Microsoft’s Azure infrastructure.
Read more about cancellation options here

How to Cancel Your Xbox Cloud Gaming (Game Pass Ultimate) Membership

Review your membership agreement

Before canceling, check your billing date and subscription plan via your Microsoft account. Since Game Pass Ultimate has no pro-rata refunds, cancel just before renewal to maximize value.

Contact options for cancellation

• Via web browser: Sign into your Microsoft account at account.microsoft.com
• Navigate to “Services & Subscriptions” and locate Game Pass Ultimate
• Select “Manage,” then click “Cancel subscription” and follow on-screen prompts
• Alternatively, use the Xbox console or the Xbox mobile/PC app: go to Profile → Settings → Subscriptions to cancel
• If you need help, contact Microsoft Support via their website or live chat

If you prefer a faster way to cancel without dealing with customer support, you can use Xpendy’s cancellation service. We’ll handle the cancellation process for you—quickly, securely, and without stress.

Additional Tips and Information

Cancellation fees

Microsoft does not charge fees for canceling Game Pass Ultimate. You will maintain full access until the end of the current billing period, but refunds are not provided for unused time.

Timing your cancellation

For maximum benefit, cancel just before the renewal date. Doing so preserves your access while preventing unexpected charges in the next cycle.

Rejoining Xbox Cloud Gaming (Game Pass Ultimate) in the Future

You can restart your subscription any time from your Microsoft account or Xbox console—just select “Reactivate.” Game progress, achievements, and saved data remain intact when you return.

FAQs

1. Do I get a refund if I cancel?

No—payments are non-refundable, but access continues until the end of your billing cycle.

2. Will I lose my game progress and data?

No—your saved games, achievements, and profile data stay intact if you resubscribe later.

3. How do I cancel if I subscribed via Xbox, PC, or Mobile?

Cancel through the same platform: Xbox console, Microsoft account page, or Xbox app subscription section.

4. Can I restart my subscription later?

Yes—just sign back in and select “Reactivate.” Your account retains all previous data.

5. How do I know if my cancellation was successful?

You’ll receive a confirmation email from Microsoft and your subscription page will show “Canceled.” You’ll still have full access until the current period ends.