How to Cancel Chegg

Why you might want to cancel Chegg

Chegg is widely used by students to access homework help, textbook rentals, and study tools. But if your semester is over, you’ve found alternative resources, or you simply want to save money, it might be time to cancel. Thankfully, Chegg allows users to manage or stop their subscriptions directly online. You can also pause your membership if you just need a break without fully canceling.

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Key Takeaways

• You can cancel your Chegg subscription online through the website or mobile app.
• Chegg allows users to pause subscriptions for 1 to 6 months instead of canceling.
• Deleting your Chegg account permanently stops any future billing and data access.
• Subscriptions started via Apple or Google Play must be canceled through those platforms.
• Always confirm your cancellation by checking for a confirmation email.
• Chegg customer service is available to help with billing, cancellation, or technical issues.

About Chegg

Chegg is a learning platform offering textbook rentals, study help, and tutoring services. Students use it for step-by-step solutions, expert Q&A, and exam preparation. While it’s useful for short-term academic needs, many users choose to cancel after a semester or when their subscription no longer fits their budget or study style.

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How to Cancel Your Chegg Subscription

Review your membership settings

Before canceling, check your subscription status, billing date, and platform of purchase (e.g., direct from Chegg or via Apple/Google). This helps ensure you follow the right cancellation process and avoid unexpected charges. You can find this info in your Chegg account under “My Account” and “Orders.”

Contact options for cancellation

• Cancel via the Chegg website under Account > Orders > Cancel Subscription
• Use the Chegg app to cancel if you subscribed via iTunes or Google Play
• If you’re unsure where you subscribed, check your email or billing history
• Contact Chegg customer service via the Help Center for account-specific support

To avoid the hassle of navigating these steps, you can also use Xpendy’s cancellation service for a faster, stress-free solution. We’ll cancel your Chegg subscription on your behalf—simple, secure, and quick.

Additional Tips and Information

Pause your Chegg subscription

If you don’t want to cancel entirely, Chegg lets you pause your subscription for 1 to 6 months. During this time, you won’t be charged, and you can resume service later without starting over. Here’s how:

• Log in to your Chegg account on the website or app
• Go to “Account Settings”
• Select the subscription you want to pause
• Choose a pause period between 1–6 months
• Confirm and save your settings

This is a great option during school breaks or exam-free periods.

How to delete your Chegg account

If you want to completely delete your Chegg account and remove personal data, follow these steps:

• Log in at chegg.com
• Go to “My Account” and select “Account Settings”
• Scroll down to find “Delete Account”
• Read any warnings about service loss or resource access
• Confirm your decision and submit a reason if requested
• Check your email for a deletion confirmation

Note: Deleting your account is permanent and will end all subscriptions.

What if you need help?

Chegg offers customer support through its Help Center for billing or cancellation issues. If you subscribed through a third party like Apple or Google Play, you’ll need to cancel through that platform’s subscription settings.

Still stuck? Use Xpendy and we’ll do the cancellation work for you.

FAQs

1. Can I cancel Chegg from the mobile app?

Yes, but only if you subscribed through Apple or Google Play. In that case, go to your phone’s settings and manage your subscriptions there.

2. What happens to my saved information if I cancel?

Canceling stops future payments, but your account remains active unless you delete it. To fully remove your data, delete the account via Account Settings.

3. Do I get a refund when I cancel?

Chegg generally doesn’t offer refunds for mid-cycle cancellations. However, customer service may assist in special cases.

4. Can I pause my subscription instead?

Yes. You can pause your Chegg subscription for 1 to 6 months and resume later without losing access permanently.

5. How do I know my cancellation worked?

Always check for a cancellation confirmation email from Chegg. If you don’t see one, contact support or try canceling again.