How to Cancel DashPass – Quick & Easy Guide
Don’t need your DashPass subscription anymore? You’re not alone. Whether you’re cutting back on expenses or simply not using it enough, cancelling DashPass can be done in just a few steps. This guide will walk you through how to cancel DashPass using the DoorDash app or website, what to check before you cancel, and what happens next.
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Key Takeaways
- You can cancel DashPass through your DoorDash account by selecting “Manage DashPass” > “Cancel Membership.”
- If you’re on a free trial, cancel before it ends to avoid automatic billing.
- There are no refunds after cancellation, but you’ll keep your benefits until the end of your billing period.
- Need help? Use the “Help” section in your DoorDash account to contact support.
- You can also pause your membership instead of cancelling if you want a break.
How to Cancel DashPass in the App or Online
Cancelling DashPass is simple. Just follow these steps:
- Log in to your DoorDash account on the app or website.
- Tap the profile icon in the top right corner.
- Go to “Manage DashPass.”
- Select “Cancel Membership.”
- Confirm your cancellation when prompted.
Important: Make sure to cancel before your free trial ends if you’re currently in one. Otherwise, you may be automatically charged for the next billing cycle.
Contacting Customer Support
Having trouble cancelling DashPass? You can contact DoorDash customer support directly:
- Open the DoorDash app or website.
- Log in and click on “Help.”
- Select the option that relates to DashPass or subscription management.
Support can assist with cancellation issues, billing errors, and account questions. You’ll also find answers to common concerns in the DoorDash FAQ section.
DashPass Refund Policy
DashPass does not issue refunds once you cancel your subscription. However, you’ll continue to receive DashPass benefits until the end of your current billing period.
If you’re facing payment issues or charged unexpectedly, check your billing details in your account settings or contact support to dispute the charge.
Tips Before Cancelling DashPass
- Check if you’re still on a free trial. Cancel early to avoid automatic charges.
- Review your order history—if you use DoorDash frequently, DashPass might still save you money.
- Consider using the pause option if you only want a break from the service.
Pause Your DashPass Membership
If you’re unsure about cancelling completely, you can pause your DashPass instead. This lets you keep your account and resume benefits later without starting over.
To pause:
- Log into your DoorDash account.
- Go to “Manage DashPass.”
- Select “Pause Membership.”
- Choose how long you’d like to pause.
This is a great option if you’re traveling, budgeting, or just not using DoorDash for a while.
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Frequently Asked Questions
- How do I cancel DashPass?
Log in to your DoorDash account, go to “Manage DashPass,” and click “Cancel Membership.” Follow the on-screen prompts to finish.
- Will I lose my benefits right away?
No, you’ll keep your DashPass perks until the end of your current billing cycle.
- Can I rejoin DashPass after cancelling?
Yes, you can restart your membership anytime by signing up again in your DoorDash account.
- Are there cancellation fees?
No. You won’t be charged a fee to cancel DashPass at any time.
- Is pausing my membership an option?
Yes, you can pause your subscription instead of cancelling it. This is useful if you plan to use DoorDash again soon.