Canceling your Equinox membership doesn’t have to be stressful. While gym cancellation policies can feel like a maze, we’ve broken everything down so you don’t have to worry.
In this guide, we’ll show you exactly how to cancel your Equinox membership — whether in person, by email, over the phone, or via Xpendy.
Let’s make this easy.
Key Takeaways
- You can cancel Equinox in person, by email, phone, or online.
- A doctor’s note may help you cancel early without penalty.
- Review your membership agreement before canceling.
- You can also freeze your membership instead of canceling it.
- Want the easiest way? Cancel Equinox via Xpendy in minutes.
What Is Xpendy and Why Use It?
Xpendy is an online cancellation service that helps you cancel unwanted subscriptions fast. No long calls, no confusing forms. Just pick the service, fill in your details, and Xpendy sends the cancellation request for you.
Why cancel Equinox via Xpendy?
- No need to visit the club or call customer service
- Quick and reliable cancellation process
- You get a confirmation email once it’s done
- Available 24/7 cancel anytime, from anywhere
Ways to Cancel Your Equinox Membership
1. In Person at the Gym
Go to your local Equinox during business hours and ask to speak with a club manager.
- Bring your membership agreement
- Ask about cancellation fees or notice periods
- Get confirmation in writing
2. By Email
Send an email with:
- Your full name and membership ID
- Clear request to cancel
- (Optional) Reason for cancellation
Send it to the official customer service email ([email protected])and request confirmation.
3. Over the Phone
Call the Equinox customer service line (866-332-6549), provide your details, and ask to cancel.
- Take notes during the call
- Ask for a confirmation email
4. Cancel Equinox Membership with a Doctor’s Note
- Get a signed doctor’s note explaining your condition
- Submit it to your club or customer support
- Request a waiver for cancellation fees
- Always ask for written confirmation
How to Cancel Equinox via Xpendy (The Easy Way)
Canceling through Xpendy is one of the fastest and stress-free options out there. Here’s how:
How do I cancel Equinox via Xpendy?
- Go to xpendy.com
- Search for “Equinox” in the service list
- Fill in your personal and membership details
- Choose your preferred delivery method (email or letter)
- Click “Send Cancellation”
- Get a confirmation once it’s processed
Alternatives to Canceling: Freeze Your Membership
If you just need a break, you can freeze your Equinox membership instead.
- Freezes last several months
- You keep your status and progress
- Good option for travel, injury, or busy seasons
Tips for a Smooth Cancellation
- Read your contract: Know the terms and fees
- Document everything: Keep confirmations
- Cancel early: Avoid being billed again
- Use Xpendy: Save time and avoid stress
FAQs: Canceling Your Equinox Membership
1. Can I cancel my Equinox membership online?
Yes! The easiest way is via Xpendy. Just fill out a short form and your cancellation is sent instantly.
2. Will I be charged a cancellation fee?
It depends on your contract. Check the terms or contact support before canceling.
3. How long does it take to process my cancellation?
Usually a few business days. Xpendy sends a confirmation once it’s complete.
4. Can I cancel Equinox if I have a medical issue?
Yes, with a valid doctor’s note. Submit it to Equinox and request early termination.
5. What if I stop going to the gym but don’t cancel?
You’ll still be charged. Always complete the cancellation process to avoid extra fees.