How to Cancel Planet Fitness Membership Easily & Fast

Canceling your Planet Fitness membership can feel overwhelming—especially once you realize it can’t be done online or over the phone. If you’ve been trying to figure out how to end your membership without hidden fees or confusion, you’re not alone. In this blog, we break down all the steps you need to take, explain the fine print, and show you every available cancellation method.

Key takeaway:

• You can’t cancel Planet Fitness online, by phone, or through the app.
• Cancellations must be done in person or by certified mail to your home club.
• Your home club is the location where you originally signed up.
• Notice must be given before your next billing date to avoid extra charges.
• Annual fees are billed separately—cancel before they’re charged if possible.
• You’ll keep gym access until your billing cycle ends after cancellation.
• Always save proof of cancellation in case of billing issues later.

What You Need to Know About Your Planet Fitness Membership

Planet Fitness offers two main membership types: the Classic and the Black Card. These come with monthly payments and an annual fee, and they auto-renew unless you cancel. Most members are not aware that cancellation must be handled at your original sign-up location, which can lead to missed deadlines and unwanted charges.


Before canceling, check your membership contract for:

• Required notice periods
• Annual billing cycle
• Any early termination fees
• The address of your home club

Missing or misunderstanding these terms can lead to unwanted charges or complications when attempting to cancel.

How to Cancel Your Planet Fitness Membership

1. Cancel in person

Visit your home club (the exact location where you signed up). Speak with a front desk associate and request a cancellation form. Fill it out completely and ask for a copy for your records.

2. Cancel by certified mail

You can also cancel by sending a written notice via certified mail to your home club. Make sure to include:

• Your full name
• Membership ID number (if known)
• Email address and phone number on file
• A clear statement that you want to cancel your membership
• Your signature

Send the letter via certified mail so you have proof of delivery and the cancellation request date. Always allow enough time before your billing date.

Contact Options for Planet Fitness

If you have questions about your membership, fees, or cancellation, here’s how to get in touch:

Important: Cancellation via phone, app, or email is not allowed—you must use in-person or certified mail.

Important Tips Before Canceling

• Give enough notice: Most contracts require notice before your next billing date to avoid another month’s charge.
• Avoid annual fee timing: Planet Fitness charges an annual fee once a year, typically 6–8 weeks after sign-up. Cancel before this if you want to avoid the fee.
• Double-check your home club: Only the club you signed up at can process your cancellation, unless you’ve officially transferred.

What Happens After You Cancel?

Once your cancellation is processed:

• You should receive a confirmation (in person or by mail)
• Billing should stop after your final payment cycle
• You will lose access to gym services after your current term ends
• Your profile may be retained for future reactivation

Always keep documentation (receipts, emails, certified mail proof) in case of billing issues later.

Can You Rejoin Planet Fitness Later?

Yes! You can rejoin Planet Fitness at any time, either online or at any club. However:

• A new sign-up fee may apply
• Your previous cancellation could affect eligibility for promotions
• You may be charged the annual fee again upon rejoining

FAQs

1. Can I cancel Planet Fitness online?
   No, Planet Fitness does not allow cancellations via the website, email, or app.
2. Can I cancel by phone?
   No, cancellation by phone is not accepted. You must cancel in person or via certified mail.
3. How do I know which location is my “home club”?
   Your home club is the exact Planet Fitness location where you signed up. It should be listed in your membership agreement or account.
4. Will I be charged a fee if I cancel early?
   It depends on your contract and timing. If you cancel shortly before the annual fee or without proper notice, charges may apply.
5. What if I moved or can’t visit my home club?
   You should still send a certified letter to your home club. Include your reason for not visiting in person for documentation purposes.

Want to make sure you’re not overpaying for unused memberships?

At Xpendy, we make cancellations quick and easy. Find out how we can help you cancel other subscriptions in just a few clicks.