How To Cancel Xfinity

Thinking about cancelling your Xfinity service? Whether you’re switching providers or simply cutting back on expenses, ending your Xfinity subscription doesn’t have to be difficult. This guide explains the best ways to cancel—online, by phone, or in person—and what to expect regarding fees, equipment returns, and more.

How to cancel Xfinity

There are multiple ways to cancel your Xfinity services, including online, over the phone, via chat support, or at a local store. Choose the option that works best for your situation.

1. Cancel through the online portal

• Go to xfinity.com and log in
• Navigate to your account settings and find the service cancellation section
• Follow the prompts to submit your cancellation request

Make sure to have your account details and billing info ready. You can also review any early termination fees and instructions for returning rental equipment during the process.

2. Contact Xfinity customer service

• Call 1-800-XFINITY to speak with a representative
• Or use the chat feature on the Xfinity website or app
• Provide your account number and details to speed up the process

Customer support can also help if you’d rather pause or transfer your service instead of canceling entirely.

3. Visit a local Xfinity store

• Find your nearest Xfinity store using their store locator
• Bring your account info and any rental equipment
• Ask a representative to help cancel your service or explore other options

In-person cancellations are ideal if you want immediate confirmation and assistance with equipment returns.

Things to know before cancelling

Have your account details ready

Before starting the cancellation, gather your login information, billing details, and a list of any equipment you’ve rented. Being prepared will save time and avoid delays during the process.

Watch out for early termination fees

If you’re under a contract, cancelling early may come with fees. Review your agreement to understand potential charges. These can vary depending on your plan and how much time is left.

Return all rental equipment

Don’t forget to return any rented modems, routers, or TV boxes. Late returns may result in extra charges. Xfinity will provide instructions on how and where to return these items.

Consider transferring or pausing service

If you’re moving or temporarily not using the service, ask about pausing or transferring your subscription. You could avoid fees and keep your account active without a full cancellation.

Let Xpendy handle your cancellation

Looking for a faster, hassle-free way to cancel Xfinity? Let Xpendy take care of it for you. We handle cancellations for you—no waiting on hold, no mailing forms. Just fill out our simple form and we’ll take care of the rest.

FAQs about cancelling Xfinity

• 1. How do I cancel my Xfinity account?
  You can cancel online, by calling 1-800-XFINITY, through chat support, or by visiting an Xfinity store.
• 2. What info do I need to cancel?
  You’ll need your account number, billing address, and rental equipment details.
• 3. Will I be charged a cancellation fee?
  Early termination fees may apply if you’re still under contract. Check your service agreement.
• 4. What happens to my rental equipment?
  You must return it to avoid additional charges. Xfinity provides return instructions at cancellation.
• 5. Can I pause instead of cancel?
  Yes. You can request to pause or transfer your services to avoid cancellation fees or losing your number.