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Xsolla

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Xsolla cancellation letter

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Xsolla
Attn: Customer Service
Ventura Boulevard 15260, #2230
CA 91403 Sherman Oaks
United States of America

15-07-2025, Place of residence


CERTIFIED MAIL: Canceling Xsolla subscription

Dear Sir/Madam,

I hereby cancel my subscription with Xsolla effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
ZIP code + City: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely,

First Name Last Name

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How do I cancel Xsolla ?

How do I cancel my Free Time subscription with Xsolla?

Do you want to cancel your Free Time membership with Xsolla? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Xsolla with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Free Time membership is cancelled. Cancelling has never been so easy!

Xsolla notice period

What is the term of notice for my subscription with Xsolla?

With Xsolla, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my subscription with Xsolla directly?

Your subscription to Xsolla is cancelable at any time according to the terms of your contract.

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Xsolla

Website

https://xsolla.com/

Address:

Xsolla
15260, #2230 Ventura Boulevard
CA 91403 Sherman Oaks
United States of America

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About Xsolla

Xsolla is a gaming commerce platform offering payment processing and monetization solutions for game developers. With services like in-app purchases and fraud prevention, Xsolla assists businesses in the gaming industry to manage transactions effectively. The platform enhances the overall gaming experience by providing tools for localization, marketing, and customer support.

Xsolla contact

Xsolla customer service

There are several ways to reach Xsolla customer service. You can quickly find answers to various questions per topic through the customer service page. If you still don't have an answer to your question or prefer to contact Xsolla yourself? These are the options:

Xsolla phone number and email address

You can reach Xsolla by phone on 1 (818) 435-6613. Please note, there is a possibility that you will be placed in a queue. You can also email customer service at [email protected].

How can I cancel Xsolla?

Cancel your Xsolla subscription quickly and easily with Xpendy! Our service allows you to cancel Xsolla quickly and easily. Within 2 minutes, your subscription will be cancelled! We will send your cancellation by registered letter to the company of your choice.

People also ask

Publisher account → project settings → subscriptions, then cancel. You can also use this method to cancel a subscription using the store api.

Roblox, epic games, and ubisoft are just a few of the well-known gaming firms that use the xsolla worldwide payment network to process payments. The xsolla charge is made when you use xsolla's payment processing services to make a purchase.

To cancel your subscription on Xsolla Roblox, visit the subscription section in your Xsolla wallet account. If you encounter difficulties, reach out to Xsolla for assistance. Keep in mind that Xsolla handles subscription cancellations for payments made through their platform. Additionally, cancellation can be facilitated through Xpendy, albeit incurring some fees.