Frequently Asked Questions
How can I cancel Freedom Fitness?
Cancelling a Freedom Fitness subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Freedom Fitness?
With Freedom Fitness there is a possible term of notice. This means that after cancelling your subscription with Freedom Fitness, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Freedom Fitness in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Freedom Fitness when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Freedom Fitness?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Freedom Fitness?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Can I use my Freedom Fitness membership at all locations
Certainly! Your Freedom Fitness membership typically allows you to access multiple locations, but it’s a good idea to verify the specifics of your membership plan. Some memberships offer multi-club access while others might be single-club only. It's best to check directly with your home club or look at your membership agreement to confirm which clubs you can use and if there are any additional fees involved.
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Can i pause my Freedom Fitness subscription?
Certainly! You can pause your Freedom Fitness subscription, typically for reasons like travel, medical issues, or personal circumstances. It's best to check the specific terms of your membership agreement or directly contact customer service for details on How to request a pause and any conditions that may apply. They'll guide you through the process and help you understand any impact on your billing cycle or membership benefits.
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Can i cancel from Freedom Fitness app
Yes, you can cancel your membership through the Freedom Fitness app. Simply navigate to the account settings section, where you'll find the option to manage your subscription. Make sure to read through the terms regarding the notice period and any potential fees to ensure you're fully informed before finalizing your cancellation.
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How do I cancel my Freedom Fitness membership?
To cancel your Freedom Fitness membership, visit the "Membership" section in your online account, and select "Cancel Membership." Follow the instructions to confirm the cancellation.
