Frequently Asked Questions
How can I cancel Metro by T-Mobile?
Cancelling a Metro by T-Mobile subscription is possible in several ways. At Xpendy we offer to do so by means of a registered letter. The reason to choose for a registered letter is that it offers security. Xpendy offers the possibility to generate and send a registered letter yourself or have Xpendy send you the cancellation letter.
When can I cancel Metro by T-Mobile?
With Metro by T-Mobile there is a possible term of notice. This means that after cancelling your subscription with Metro by T-Mobile, the subscription can continue for a maximum of the agreed cancellation period. How long a notice period is can differ per company. A notice period of 1 month is common, but this can differ per company.
Can I cancel Metro by T-Mobile in case of death?
At Xpendy, it is possible to complete the cancellation with only the subscription holder's name and address. This means that it's also possible to cancel a subscription for someone who has passed away.
Can I cancel Metro by T-Mobile when I move house?
Cancelling the service when moving house can also be done via Xpendy. However, this is not always necessary. Sometimes, you are expected to move your subscription. It is important to check your contract conditions.
How long does it take to cancel Metro by T-Mobile?
How long it takes to cancel a subscription varies from provider to provider. From the moment you receive the letter, the provider is obligated to process the cancellation. Keep in mind that from the moment the letter arrives at the provider, they have 10 working days to process the letter. In addition, there may be a notice period. This is different for each provider.
Can a subscription be cancelled before the end date with Metro by T-Mobile?
There are possibilities to cancel a subscription or contract before the end date. However, not all providers are willing to do this. It is possible that the provider makes it possible to cancel your contract before the agreed end date, but always keep in mind that the provider may charge you a cancellation fee/penalty.
People also ask
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Does Metro have a cancellation fee?
If you are considering canceling your Metro by T-Mobile service, it's a straightforward process. As Metro is a prepaid carrier, you pay for your month in advance, so there is no termination fee. Simply stop paying, and your service will be turned off. If you decide to resume service, you can make a payment to have it reactivated. Cancellation can be easily done through the Metro by T-Mobile website. Keep in mind that Xpendy also offers cancellation services for Metro by T-Mobile, but this option may incur additional costs.
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Do you get a refund if you cancel MetroPCS?
When considering cancelling Metro by T-Mobile, keep in mind that there are no refunds for prepaid service fees, monthly service, add-ons, or other fees. The return policy applies only to new device activations. Device upgrades are typically non-refundable, but they might be covered by a limited manufacturer's warranty. You can cancel your service directly through the Metro by T-Mobile website. Alternatively, Xpendy also offers cancellation services, although this option may involve some costs.
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Can I cancel my T-Mobile subscription?
If you're considering cancelling your Metro by T-Mobile subscription, the process is straightforward. Simply visit the Metro by T-Mobile website to initiate the cancellation. Keep in mind that all cancellations are future dated and take effect at the end of your current bill cycle. It's important to note that once your number is cancelled, voicemail messages, call histories, and messages will be deleted and cannot be retrieved. Make sure to save any important voicemail messages before cancelling. Remember that cancellation can also be done through Xpendy, but there may be associated costs.
