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Lumosity

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/05

(2,034 reviews)

Payment of $14.95 for sending a registered letter

Last month, 17.840+ customers made a successful cancellation using Xpendy.

Lumosity cancellation letter

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Lumosity
Attn: Customer Service
Maiden Lane 16, 6th Floor
CA 94108 San Francisco
United States of America

12-03-2025, Place of residence


CERTIFIED MAIL: Canceling Lumosity Subscription

Dear Sir/Madam,

I hereby cancel my subscription with Lumosity effective immediately upon receipt of this letter.

Personal data :
Name: First Name Last Name

Address: Street address
ZIP code + city: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely

First Name Last Name

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Relax! We've got the cancellation of your subscription covered

How do I cancel Lumosity ?

How do I cancel my other-us subscription with Lumosity?

Do you want to cancel your other-us membership with Lumosity? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Lumosity with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your other-us membership is cancelled. Cancelling has never been so easy!

Lumosity notice period

What is the term of notice for my subscription with Lumosity?

With Lumosity, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my subscription with Lumosity directly?

Your subscription to Lumosity is cancelable at any time according to the terms of your contract.

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Lumosity

Website

https://www.lumosity.com/en/

Address:

Lumosity
16, 6th Floor Maiden Lane
CA 94108 San Francisco
United States of America

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About Lumosity

Lumosity is a cognitive training platform that offers brain games and exercises designed to enhance various cognitive abilities, including memory, attention, and problem-solving skills. Users can engage in personalized training programs aimed at improving mental acuity. Lumosity aims to provide an entertaining and scientifically designed approach to brain training, promoting cognitive well-being for individuals of all ages.

Are you looking for customer service contact details from Lumosity? Find all the details you are looking for here, including Lumosity email address, phone number and address.

People also ask

Accounts which currently have premium access cannot be deleted. However, you can cancel auto-renewal and wait for your subscription to end, or you may request immediate account deletion by emailing us. If you are having trouble logging in to delete your account, please submit a request under login help.

We're really flattered that you want to purchase a lifetime family plan, but we currently do not offer any lifetime family subscriptions. You can see our yearly and bi-yearly family plans here. Or, you can find more information about the individual lifetime subscription here.

You may receive a refund by contacting our customer service team within 30 days of your purchase. After that 30 day window, we will not provide a refund. We do not prorate refunds or offer partial refunds, and we do not offer refunds for monthly subscriptions.