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Shipstation

4,0

/05

(2,034 reviews)

Payment of $14.95 for sending a registered letter

Last month, 17.840+ customers made a successful cancellation using Xpendy.

Shipstation cancellation letter

  • Shipstation
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Shipstation
Attn: Customer Service
Bull Creek Rd, Suite 300 4301
TX 78731 Austin
United States of America

12-03-2025, Place of residence


CERTIFIED MAIL: Canceling Shipstation Subscription

Dear Sir/Madam,

I hereby cancel my subscription with Shipstation effective immediately upon receipt of this letter.

Personal data :
Name: First Name Last Name

Address: Street address
ZIP code + city: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.



Yours sincerely

First Name Last Name

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How do I cancel Shipstation ?

How do I cancel my other-us subscription with Shipstation?

Do you want to cancel your other-us membership with Shipstation? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Shipstation with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your other-us membership is cancelled. Cancelling has never been so easy!

Shipstation notice period

What is the term of notice for my subscription with Shipstation?

With Shipstation, you can find your notice period in your contract and in the general terms and conditions.

Can I cancel my subscription with Shipstation directly?

Your subscription to Shipstation is cancelable at any time according to the terms of your contract.

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Shipstation

Website

http://shipstation.com/

Address:

Shipstation
4301 Bull Creek Rd, Suite 300
TX 78731 Austin
United States of America

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About Shipstation

ShipStation is a web-based shipping and e-commerce solution designed to streamline order fulfillment processes for online retailers. It provides tools for managing orders, processing shipments, and tracking inventory across various sales channels. ShipStation integrates with popular e-commerce platforms and marketplaces, offering shipping label creation, order automation, and real-time analytics.

Are you looking for customer service contact details from ShipStation? Find all the details you are looking for here, including ShipStation email address, phone number and address.

People also ask

I apologize for the difficulty you had trying to find out how to close your shipstation account. You can definitely cancel your account at any time. Just go to settings > account > subscription and there is a "cancel your subscription here" option.

To cancel a ShipStation order, go to the shipment details by clicking the shipment # in the order details or shipments grid. Select 'void label' under 'other actions'. You'll receive a message confirming a refund request will be sent, following the shipping provider's rules. Click 'continue'. Remember, you can also cancel through Xpendy, but with additional costs.

For us and canada-based accounts on starter through enterprise plans, you are only charged the monthly add-on fee. You are not charged any per label fees. For accounts on high volume plans, the ability to add your own carriers is included so there is no additional monthly fee.