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Smile Direct Club

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(2,034 reviews)

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Last month, 17.840+ customers made a successful cancellation using Xpendy.

Smile Direct Club cancellation letter

Smile Direct Club
Attn: Customer Service
414, 8th Floor Union St
Nashville TN 37219
United States of America

17-12-2025, Place of residence

CERTIFIED MAIL: Canceling Smile Direct Club subscription

Dear Sir/Madam,

I hereby cancel my subscription with Smile Direct Club effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Street and House number
ZIP code + City: ZIP code City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I request, in accordance with the provisions of the California Consumer Privacy Act (CCPA), immediate deletion of all my personal data as defined under the CCPA, except as provided in Section 1798.105 CCPA.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.

Yours sincerely,

Name

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3. We'll send your cancellation letter

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Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

Relax! We will handle it for you
100% guarantee policy

What we can guarantee

We are independent from and not affiliated with Smile Direct Club.
Are you still not satisfied with your purchase, despite our extensive services and guarantees? We offer a money-back guarantee: within 10 business days, you will automatically receive a refund of the amount paid to your account.
All cancellations are legally validated and trackable, and sent to verified addresses — guaranteed to be processed. We don’t charge any additional fees for shipping.
A one-time fee of $14,95 (including taxes) applies to your initial cancellation. On the confirmation page, you’ll also have the option to subscribe to myXpendy for just $7.95/month, allowing you to cancel unlimited subscriptions anytime.

What people don’t realize is that

Unused subscriptions

85%

Are paying for at least one subscription they don’t use.

No clue

55%

Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%

Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%

Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel Smile Direct Club

Cancel subscriptions in 2 minutes
No need to contact customer service
Registered mail with track & trace
Legally valid cancellation letter
Your details filled in automatically
Clear and user-friendly process
100% satisfaction guarantee

Finding contact details yourself
Long wait times with customer service
No proof of cancellation
Writing and sending the letter on your own
Incomplete or invalid cancellation
Time-consuming and stressful
Unclear cancellation terms

Cancel Smile Direct Club

Frequently Asked Questions about Smile Direct Club

Do you want to cancel your Other membership with Smile Direct Club? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Smile Direct Club with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Other membership is cancelled. Cancelling has never been so easy!

With Smile Direct Club, you can find your notice period in your contract and in the general terms and conditions.

Your Other subscription to Smile Direct Club is cancelable at any time according to the terms of your contract.

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Smile Direct Club

Website

https://smiledirectclub.com/

Address:

Smile Direct Club
414, 8th Floor Union St
Nashville TN 37219
United States of America

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About Smile Direct Club

People also ask

If you're looking to cancel your Smile Direct Club subscription, you can easily do so through their website. Simply log in to your account, navigate to the subscription settings, and follow the prompts to cancel. Alternatively, you can reach out to their customer service team via phone or email. They may require your account information and reason for cancellation. Keep in mind that they might offer to pause your subscription as an alternative to cancellation. Remember, cancellation through Xpendy is also an option, but it comes with associated costs.

15 is 404ing -- hfd said that it was "hopeful" smiledirectclub will come up with a plan to offer support to customers and maintain existing treatment plans. But accounts have been transferred to a new creditor, and failure to make payments will result in your account going to collections, which hurts your credit score.

The company's sales of aligners stagnated, and it missed its growth targets consistently. Despite introducing new products and strategies to right the ship, the company proved unable to do so. The lack of demand for their service smile direct club kept profitability and positive cash flow out of reach.

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Smile Direct Club