Where can I find my customer number?

In some cases, a customer number is necessary to complete the cancelation. Your customer number can usually be found on an invoice or in an online account environment.

I am looking for a sample letter to cancel my subscription

You do not always have to reinvent the wheel. To make it easy for you to cancel your subscriptions, we have prepared a standard letter that you can use for any organisation. All you have to do is fill in your own details, the date you want to end your subscription and your customer number […]

Do you have a sample letter for canceling your subscription in English?

Yes, we offer a sample letter for cancelling your subscription in English. Also, we have sample letters for the Netherlands, Belgium, France, Germany, Austria, Poland, Turkey, Sweden, Finland, Norway, Denmark, Australia, United Kingdom, United States of America, Ireland, Portugal and Switzerland.

Do I receive confirmation of the cancelation of a subscription?

Xpendy keeps you informed about the cancellation of your subscription. While we do not provide a Track and Trace code, we want to let you know that it usually takes an average of 6 days for a cancellation letter to be received by a company. We will confirm via email as soon as the letter […]

I am going to emigrate. How do I cancel my subscriptions quickly and easily?

When you emigrate, there are a lot of things that need to be done; also, a lot of things that you might not have thought of. To be able to support you in the area of contracts and to relieve you of this, we can cancel your subscriptions for you. We only need your address, […]

What are the conditions for canceling subscriptions?

The terms for cancelling a subscription can vary greatly depending on the type of subscription and the organization involved. For instance, some companies may not require any notice, while others may enforce a notice period of up to two months. In the United States, subscription practices are regulated in part by the Federal Trade Commission […]

What are the differences in how services handle subscriptions cancellations?

The conditions can vary greatly depending on the type of subscription and the organization you’re subscribed to. For example, some providers have no notice period at all, while others may require up to two months’ notice. We believe it’s important that you’re well-informed. If you have questions about the terms of a specific subscription, we […]

Is a subscription cancelled by registered letter legally valid?

Termination by registered mail is legally valid under law of the United States of America, as long as you can prove that the service provider received your cancellation notice. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a […]

Can I cancel a season ticket?

Of course, you can also cancel an ongoing subscription for an indefinite period. Here you should also consider a notice period, which differs per provider. This information is also explained on the specific cancelation pages.

Can I still cancel my cancelation letter (right of withdrawal)?

The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancelation of a contract. Should you wish to cancel, we ask you to […]