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Can I still cancel my cancellation letter (right of withdrawal)?

Under Australian Consumer Law (ACL), consumers have the right to cancel certain service contracts made online, by phone, or in person, within a reasonable time period. While a standard 14-day “cooling-off” period applies to specific agreements — such as unsolicited consumer agreements — this principle also supports fair cancellation options for services like contract termination […]

Failed Orders 3rd Email

Dear {Name}, On {date} at {time} you have cancelled {service} via Xpendy. Until today we have not received the payment of {price}. We have reminded you of this several times and unfortunately are now forced to charge $64,95 collection costs. PLEASE NOTE: if payment is not made within 1-2 working days, we will forward the […]

Failed Orders 2nd Email

Dear {Name}, Unfortunately we have not received your payment of {price} for the cancelation of {service} on {date} at {time}. We would like to remind you that you have entered into a payment obligation with us and that your letter of termination has been sent by us (by registered post) to {service}. NOTE: if the […]

Failed Orders Email

Dear {Name}, On {date} at {time} you cancelled {service} via Xpendy. Unfortunately we see that the payment of {price} has failed or has been withdrawn. We would like to draw your attention to the fact that you have entered into a payment obligation and that your letter of termination has been sent by us (by […]

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