HCredit Card

What are the conditions for cancelling subscriptions?

The conditions depend very much on the type of subscription and on the organisation to which you subscribe. For example, one organisation has no notice period, and another organisation has a notice period of two months. We think it is important that you are well informed, so if you have any questions about the conditions […]

Can I still cancel my cancellation letter (right of withdrawal)?

Under Australian Consumer Law (ACL), consumers have the right to cancel certain service contracts made online, by phone, or in person, within a reasonable time period. While a standard 14-day “cooling-off” period applies to specific agreements — such as unsolicited consumer agreements — this principle also supports fair cancellation options for services like contract termination […]

Do I get a refund if I cancel a subscription early?

A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.

(Norge) Retningslinjer for personvern

Not Available

(Denmark) Privalivspolitik

Not Available

General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Privacy Policy

ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]

Our approach

We send the cancellation letter To make things even easier, you can choose to have us send the cancellation letter for you. This service costs a one-time fee of $24.95. Simply fill in your details, and we’ll handle everything else, so you don’t have to worry about a thing. The cancellation letter will be sent […]

Our service

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Failed Order 4th Mail

Dear {Name}, Unfortunately, we have not received your payment of {price} for the cancellation of {service} on {date} at [TIME]. This is the last reminder from Xpendy regarding this payment. If payment has not been received by tomorrow at the latest, we will be forced to transfer this claim to a bailiff who will start […]