Yes, absolutely — you can cancel your contracts whenever you like. Just keep in mind that if you signed up for a yearly (or multi-year) subscription and received a discount, the company might charge you a cancellation fee if you end it early. Also, most subscriptions come with a notice period. It’s usually no longer […]
Termination by registered mail is legally valid under Canadian law, as long as you can prove that the service provider received your cancellation notice. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As […]
The conditions can vary greatly depending on the type of subscription and the organization you’re subscribed to. For example, some providers have no notice period at all, while others may require up to two months’ notice. We believe it’s important that you’re well-informed. If you have questions about the terms of a specific subscription, we […]
Subscription terms can vary significantly depending on the type of subscription and the organization you’re subscribed to. For example, some organizations may not require any notice, while others may have a notice period of up to two months. We believe it’s important for you to be well-informed. If you have questions about the terms of […]
A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.
Xpendy does not offer free cancelation of subscriptions. However, you can download our example letter and send it yourself. However, you will then have to deal with the shipping costs and the additional time and effort.
The cost for canceling your subscription(s) is $19.95 including VAT. This is the price for one cancellation.
Currently, Xpendy accepts payment by creditcard, Stripe and PayPal.
It is possible to keep your phone number if you switch providers. However, you need to request this yourself before switching. You can arrange this with your provider; most providers have a online function for this.
Of course, you can. Any reason you have to stop your subscription is a valid reason. You can cancel your subscription yourself, but we can also do that for you. All we need from you is your address, e-mail and possibly a customer number; we will arrange the cancelation of your subscription.