Termination by registered mail is legally valid under Canadian law, as long as you can prove that the service provider received your cancellation notice. To be able to offer you that certainty, you will receive a confirmation e-mail from us containing the exact time and date of sending and a Track and Trace code. As […]
The conditions can vary greatly depending on the type of subscription and the organization you’re subscribed to. For example, some providers have no notice period at all, while others may require up to two months’ notice. We believe it’s important that you’re well-informed. If you have questions about the terms of a specific subscription, we […]
It may be that you are unable to download the cancelation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].