Xpendy keeps you informed about the cancellation of your subscription. While we do not provide a Track and Trace code, we want to let you know that it usually takes an average of 6 days for a cancellation letter to be received by a company. We will confirm via email as soon as the letter […]
You can certainly cancel your subscriptions by letter. This is much quicker than doing it over the phone and for many people it is also nicer, because then you do not run the risk of being persuaded to remain a customer. You can write a letter and send it yourself, but at Xpendy we can […]
You do not always have to reinvent the wheel. To make it easy for you to cancel your subscriptions, we have prepared a standard letter that you can use for any organisation. All you have to do is fill in your own details, the date you want to end your subscription and your customer number […]
In principle, you can cancel any subscription whenever you want. However, you do need to take the notice period into account. The notice period can differ per organisation. During the notice period, payments still take place.
Whatever subscription or membership you want to cancel, Xpendy makes it easy! You choose the provider, fill in your details and we will make sure the cancelation letter is prepared and sent. We send the letter by registered mail, so you are insured and can follow the letter with a Track and Trace code.
It may be that you are unable to download the cancelation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].
We find it important that your cancelation always arrives safely at the organisation. However, we cannot give this guarantee 100%, as we are dependent on the postal service. To offer you extra security, we send the cancelation letters by registered post. A registered shipment is insured up to €50.00 and you will receive a confirmation […]
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancelation letter.
You must sign the cancelation letter to make the cancelation legally valid. Letters can also be signed online using a digital signature. At Xpendy, a digital signature is automatically created when generating your cancelation letter.
When you cancel your subscription with Xpendy, you don’t have to write a cancelation letter; we have already done that for you. However, we do ask you to fill in your address, name and – in some cases – your customer number, so we can include this in the letter.