HCredit Card

Can I add an organisation myself if it is not listed?

Is the organisation where you want to cancel your subscription not listed yet? How stupid of us! We are continuously improving, and it may be that an organisation is still missing. We are happy to receive your feedback; you can e-mail it to [email protected]. We will then add the service to our website as soon […]

Why is it not possible to download the cancellation letter?

It may be that you are unable to download the cancellation letter because you do not have (the most recent version of) Adobe Acrobat Reader. You can download the most recent version here. If you have downloaded this version and are still experiencing problems, please send an e-mail to [email protected].

Can I cancel my subscription before the end of the contract, for example?

This is certainly possible; in principle you can cancel your contracts whenever you want. However, it may be that you have taken out a subscription for a year or several years and have received a premium discount, for example. If you then cancel the subscription earlier, in many cases you will have to pay a […]

(Australia) Can I add an organisation myself if it is not listed?

Not Available

(Australia) Why is it not possible to download the cancellation letter?

Not Available

(Australia) Can I cancel my subscription before the end of the contract, for example?

Not Available

General terms and conditions

ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

Privacy Policy

ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]

Our approach

We send the cancellation letter To make things even easier, you can choose to have us send the cancellation letter for you. This service costs a one-time fee of €29,95. Simply fill in your details, and we’ll handle everything else, so you don’t have to worry about a thing. The cancellation letter will be sent […]

Shipping Confirmation

Dear {username}, Thank you for using our online cancellation service. Your registered letter has been sent today to {servicename}. Track & Trace code {servicename}: {barcode} Click on the barcode to check the status of your shipment. This code will remain available for 90 days. It may take several hours for your letter of notice to […]