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ARTICLE 1 – Definitions In these terms and conditions, the following terms shall have the following meanings: Offer: The termination service offered by Xpendy to the Consumer. Acceptance: The acceptance of the Agreement by Xpendy, i.e., the Consumer automatically agrees by executing a final Application – i.e., the Consumer has completed payment; Application: The Consumer makes an Application […]

ARTICLE 1 – DEFINITIONS The organisation of which the Consumer is a member and of which the Consumer wishes to cancel. Also called Organization; Services Offered: The various subscription options that the Consumer can cancel through Xpendy. Also called Services or Offerings; GDPR: As of May 25, 2018, the General Data Protection Regulation (GDPR) applies. […]

We send the cancellation letter To make things even easier, you can choose to have us send the cancellation letter for you. This service costs a one-time fee of €29,95. Simply fill in your details, and we’ll handle everything else, so you don’t have to worry about a thing. The cancellation letter will be sent […]

Many companies make it difficult to cancel contracts. You often have to go through a lot of steps and spend minutes on the phone with the sales department to get you to stay a customer. Once you are in the process of cancelling, a lot of questions arise. How do I write a letter of […]

Dear {Name}, Regrettably, we have not received your payment of {price} for cancellation of {service} on {date} at {time} after three payment reminders. This is the final reminder from Xpendy regarding this payment. If the payment is not made by tomorrow at the latest, we are compelled to pass this claim on to a bailiff […]

Dear {Name}, You ordered a termination letter from Xpendy on {date} at {time} to cancel {service}. To date, however, we have not received payment for [PRICE]. We have reminded you twice before and are now unfortunately forced to charge the previously mentioned €40,- collection charges on top of {price}. PLEASE NOTE: If payment is again […]