FAQ Categories: UK
(United Kingdom) Is a subscription cancelled by letter legally valid?
(United Kingdom) Is an electronic signature legally valid?
(United Kingdom) Can I cancel my subscription before the end of the contract, for example?
(United Kingdom) Can I add a subscription that has not yet started?
(United Kingdom) Can I cancel a season ticket?
(United Kingdom) I have taken out a discounted subscription for several years. Can I cancel a subscription early?
Can I still cancel my cancellation letter (right of withdrawal)?
The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancellation of a contract. Should you wish to cancel, we ask you to do so as soon as possible at [email protected].. If we have not sent the letter yet, we can cancel it immediately and refund your payment. If we have already sent the letter, we advise you to contact the organisation where you became a subscriber directly.
Important: please state the e-mail address with which you placed the order, so that we can retrieve all the data and act more quickly.