The conditions can vary greatly depending on the type of subscription and the organization you’re subscribed to. For example, some providers have no notice period at all, while others may require up to two months’ notice. We believe it’s important that you’re well-informed. If you have questions about the terms of a specific subscription, […]
It is possible to keep your phone number if you switch providers. However, you need to request this yourself before switching. You can arrange this with your provider; most providers have an online function for this.
You can take all subscriptions with you to your new address. What is important, is that you change your address. Should you wish to cancel a phonenumber or a subscription, then we can arrange this for you without any difficulty!
Xpendy keeps you informed about the cancellation of your subscription. You receive a shipping confirmation with Track and Trace code as soon as the letter is sent and a receipt including the signature of the recipient. This way you know whether your cancellation has arrived correctly. The actual cancellation in the system is up to […]
Most organisations have a term of notice of one month; however, there are also organisations, such as charities, which do not have a term of notice. You do not have to find out for yourself; we have already done that for you! For each organisation, we explain on the termination page what the notice period […]
In principle, you can cancel any subscription whenever you want. However, you do need to take the notice period into account. The notice period can differ per organisation. During the notice period, payments still take place.
Whatever subscription or membership you want to cancel, Xpendy makes it easy! You choose the provider, fill in your details and we will make sure the cancellation letter is prepared and sent. We send the letter by registered mail, so you are insured and can follow the letter with a Track and Trace code.
To be able to realise the termination of your contract, we need some personal information from you and in some cases a client number. Xpendy also automatically generates a digital signature when generating your cancellation letter.
myXpendy membership offers a range of pricing options tailored to your needs. You can choose between monthly and annual plans, with prices starting as low as £7,95 a month. Enjoy full access to our premium features without hidden fees.