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Do I get a refund if I cancel a subscription early?

A refund depends very much on the organisation and the type of subscription that you want to cancel. We do not dare to advise you on this. If you would like an answer to this question, we advise you to contact the organisation to which you subscribe directly.

Can I cancel a subscription for free?

Xpendy does not offer free cancellation of subscriptions. However, you can download our example letter and send it yourself. However, you will then have to deal with the shipping costs and the additional time and effort.

How much does it cost to cancel a subscription?

The cost for cancelling your subscription(s) is S$19.95 including VAT. This is the price for one cancellation.

How can I pay for my order at Xpendy?

Currently, Xpendy accepts payment by creditcard and PayPal.

Can I still cancel my cancellation letter (right of withdrawal)?

The right of withdrawal for consumers means that you can cancel a contract concluded over the internet, by phone or in the street within 14 days without giving any reason. This applies to the request for a contract, but also to the cancellation of a contract. Should you wish to cancel, we ask you to […]

I have taken out a discounted subscription for several years. Can I cancel a subscription early?

Of course, you can cancel your contracts at any time. However, it’s important to be aware of a possible termination fee. If you signed a multi-year contract in exchange for a discount on your monthly payments, ending the contract early — especially if you switch to a competitor — may result in the provider charging […]

Can I cancel a season ticket?

Of course, you can also cancel an ongoing subscription for an indefinite period. Here you should also consider a notice period, which differs per provider. This information is also explained on the specific cancellation pages.

Can I add a subscription that has not yet started?

Requesting a subscription works basically the same as buying a product. If you buy an item in a shop, you also have 14 days to cancel it. This also applies to subscriptions. You can cancel your subscription within 14 days at no cost. Any costs incurred will then be refunded to you. We advise you […]

Can I cancel my subscription before the end of the contract, for example?

This is certainly possible; in principle you can cancel your contracts whenever you want. However, it may be that you have taken out a subscription for a year or several years and have received a premium discount, for example. If you then cancel the subscription earlier, in many cases you will have to pay a […]

Is an electronic signature legally valid?

Today, an electronic signature has the same legal effects as a handwritten signature. This means that electronic contracts and agreements are legally possible. When you complete your cancellation of a certain subscription via Xpendy, a digital signature is automatically generated. This signature is legally valid.